During the pandemic, many clients needed documents notarized when city and county offices were shut down. That’s when I stepped in and provided this important service to my community. I was happy to meet with people during this stressful time to eliminate their concerns and close properly.
Helping new homebuyers can be a lengthy and difficult process, but if you show your client that you will do what it takes to get the job done, you can put their minds at ease. One person who was involved in a signing had a flight delay and didn’t arrive until 8:30 p.m. – and lived 30 minutes away from the appointment location. I drove to the person’s house and waited there with the other people involved in the signing, and late that night we closed!
When a client goes through the refinance process, the signing agent is the last person with whom they interact. The loan approval process can be stressful for clients, but a smooth closing can change their opinion of the overall experience. Being punctual is important because it shows you respect people’s time. That’s why I contact my clients in a timely manner to confirm each appointment.