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August 12, 2021

Lending a Helping Hand

Jeanette Germana

Brook Park, OH

Most of my professional life has been spent in Sales and Marketing, but I made the switch to become a notary about 4 years ago. I enjoy meeting and talking to people and have always enjoyed helping customers, so I thought this would be a good fit for me and a nice career switch.

What I find most rewarding about being a notary signing agent is helping people. I have always tried to do my best for customers, and I am always willing to go that extra mile. It is important to me that I demonstrate qualities of professionalism – being courteous, polite, and on time. Everyone’s time is valuable, and being prepared and on time for signing appointments shows that you respect that.

I go above and beyond for my clients and will do what is necessary to get things done. Once I was conducting a signing for a couple that was very cautious about what they were signing, reading every line. Halfway through the signing, we realized that the dates were incorrect on the documents. I called the company, had the paperwork corrected, went home to print the new paperwork, and finally went back out to the signers’ home. The process took quite some time, but we got it done and closed that day.

I enjoy working with Solidifi because of the support they offer their notaries. I can always reach out if I have a problem or a question, and someone will always be there to help.

Brook Park Jeanette Germana

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About Jeanette Germana

Jeanette Germana has been working as a notary signing agent for the last three and a half years, servicing primarily Cuyahoga County, OH. She also travels to Medina County and Lorain County to complete signings as needed. Jeanette’s strong background in customer service and dedication to the signers makes her a valued notary partner to Solidifi.

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  • Why Solidifi?
    • For Lenders
    • For Appraisers & Notaries
  • Our Services
    • Valuation Services
    • Title & Settlement Services
  • Our Network
    • Appraiser Network
    • Notary Network
    • Regional Insights
    • Appraiser Growth & Development
    • Supervisor/Trainee Spotlights
    • Extraordinary Videos
  • About Us
    • Who We Are
    • Leadership Team
    • Our Offices
    • Careers
  • News & Events
    • All News
    • Solidifi Consumer Mortgage Experience Survey
    • Solidifi Extraordinary Magazine
    • Solidifi in the Community
  • Solidifi Title – License Information
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