I have been working as a notary signing agent sine 2005, servicing the northern Kentucky area. Prior to working as a notary, I started my professional career as an insurance broker. I actually continue to work as an insurance broker while simultaneously servicing notary clients. What I enjoy most about being a notary signing agent is that I get to meet new people on a daily basis. I enjoy getting to know each of my clients a little bit while working with them. It makes guiding them through their signing process a little more personalized.
Professionalism is an important part of my business and brand. Being professional means always arriving early, coming prepared, and dressing for success. The way you present yourself reflects not only you but also the organizations that you are representing. Being viewed as a respected professional is of the highest importance to me. Professionalism and superior customer service were even more important during the pandemic. On multiple occasions, I went out of my way to help customers have a safe and productive experience while completing their signing. Sometimes the signings took a bit longer to complete, but in the end all parties involved were safe and satisfied!
When I accept an assignment with Solidifi I know I will be in good hands. The team always responds to my inquiries in a timely manner and is there to answer any questions I may have. Solidifi is fair with their fees and always pay on time, which is not a standard across the industry. I appreciate their team members and our partnership.