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December 24, 2019

Striving for Excellence

Susan Coleman

Susan Coleman

Bedford, Texas

Going above and beyond the call of duty, striving for excellence in customer service and catering to client needs are traits all notaries should have. It is these three principles that has allowed me to run a successful business in real estate investments and notary signing.

I became a notary after purchasing a property out of state with my husband. The company we were working with offered to send a mobile notary and the accessibility of this option truly impressed us, as it was much too difficult to complete everything out of state. This positive, and eye-opening experience let me hone in on what’s most significant…doing everything I can as a notary to help my clients achieve their dream of purchasing a home.

There was a time when I had a refinance signing with a couple and unfortunately, the husband suffered from a brain tumor that affected his hand eye coordination. After five reprints (as it was too difficult for him to sign on the dotted line) and four hours of patiently waiting, we finally completed the signing. There was no way I was going to let this couple or the lender down.

Working with Solidifi was an obvious choice as we share the same core values: professionalism and superior customer service to make the closing process as seamless as possible. These core values help lenders place their trust in me to represent them well.

Susan Coleman Texas

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About Susan Coleman

Susan has been a licensed notary since 2016. Her clients span the Dallas/Fort Worth Metroplex area. Solidifi is always impressed by the attention to detail Susan puts into every facet of her responsibilities.

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  • Why Solidifi?
    • For Lenders
    • For Appraisers & Notaries
  • Our Services
    • Valuation Services
    • Title & Settlement Services
  • Our Network
    • Appraiser Network
    • Notary Network
    • Regional Insights
    • Appraiser Growth & Development
    • Supervisor/Trainee Spotlights
    • Extraordinary Videos
  • About Us
    • Who We Are
    • Leadership Team
    • Our Offices
    • Careers
  • News & Events
    • All News
    • Solidifi Consumer Mortgage Experience Survey
    • Solidifi Extraordinary Magazine
    • Solidifi in the Community
  • Solidifi Title – License Information
  • Solidifi US Inc – AMC Registration Numbers